Before takeoff

Frequently asked questions

Is it really free to get started?

Yes. Award Travel AI calculators are always free, with no trial or subscription required. Create a free account to save your points. For award flight and hotel availability searches within Award Travel AI, connect your Seats.aero Pro account. Its subscription is separate.

Can I combine Amex, Chase and other credit card points?

You can often transfer points from different eligible cards to the same airline or hotel loyalty account. For example, Amex and Chase both transfer to Air Canada Aeroplan. The calculator shows each eligible contribution and adds your existing Aeroplan balance. It does not transfer points between banks or move points for you. Partner and account-owner rules still apply.

Are transfer bonuses included?

Reviewed public offers are included automatically while active, with the bonus percentage and expiration date displayed. Targeted or unverified offers need account-level confirmation. Check the issuer’s final rate and exact deadline before transferring.

Do I need Seats.aero to use the calculator?

No. Your points wallet and transfer calculator work without Seats.aero. For award flight and hotel availability, sign in and connect your Seats.aero Pro account, or sign up through our affiliate link. Its subscription is separate. You can also search availability for free directly on Seats.aero (with limited free searches) or on airline and hotel websites. Search coverage and provider limits apply.

Does a points total mean I can book that flight?

A calculator result shows what your points could become in a loyalty program. It is not a flight price or confirmed availability. Search for your dates, confirm enough seats, taxes and fees directly with the airline, then decide whether to transfer. Availability can change.

Can I plan with my spouse or travel partner’s points?

Yes. Keep their balances in a separate wallet, compare funding options for each traveler, and use combining only where the program’s rules allow. Your balances are not treated as one freely transferable pool.

Where can I learn how to get more value from my points?

Our travel guides walk through transferable points, partner airlines and practical examples. You can open the calculator along the way and try the steps with your own balances.

How does the AI assistant use my information?

OpenAI powers the AI features. Your question, relevant balances and travel-plan context may be used to personalize its response. Read our Privacy Policy for details.

Which countries are supported?

Choose the United States, Canada, Australia, the United Kingdom, Singapore or Hong Kong in the country and language menu. Select where your credit cards were issued; you can plan travel worldwide. Supported banks, transfer partners, ratios and bonuses vary by country and card. Changing country does not move or convert saved points.

How many transfer partners can I compare?

The site offers up to 37 airline and hotel transfer partner options. Your eligible options depend on your country, card type, balances and current transfer rules. Each option is an alternative use of your points, not an additional points balance.

Which languages can I select?

English and Traditional Chinese are available in the country and language menu. Traditional Chinese currently covers the main controls; some descriptions and provider content remain in English.

Take your points with you

Get Award Travel AI for iPhone and iPad. Your points wallet and transfer calculations, including bonuses, are free.

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